Privacy Policy

We at Alcorn Hair take your privacy very seriously, and operate in compliance with Canada’s Anti-spam Law. This law requires us to publish this privacy policy.

What do we do with your information?

When you purchase an item from Alcorn Hair, as part of the buying and selling process, the website collects the personal information you provide, such as name, address and email address. When you browse the website, your computer’s internet protocol (IP) address and information about the pages you visit are collected by Google Analytics. This software monitors and provides reports on website traffic, which enables us to make improvements to our customer’s experience. With your permission, we will send newsletters and emails about any updates or promotions.

CONSENT

When you provide personal information to complete a transaction, verify your credit card, plan an order, arrange for delivery or return a purchase, your consent to having your information being collected and using it for only that specific reason is implied. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your expressed consent or provide you with an opportunity to say no.

How do you withdraw your consent?

If, after you opt-in, you change your mind, you may withdraw your consent for me to contact you at any time, by emailing us at info@alcornhair.com

DISCLOSURE

We may disclose your personal information only if Alcorn Hair is required by law to do so or if you violate the store’s policies

Third-Party Services

In general, the third-party providers used by Alcorn Hair will collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide. However, certain third-party service providers, such as payment gateways and other payment transactions processors, have their own privacy policies with respect to the information we are
required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. We use Bambora for our payment processing. You can find their privacy policy here https://www.bambora.com/en/ca/privacy-policy/. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our store policy. If you click on a link from our website, they may direct you away from this site (i.e social
media sites) I am not responsible for the privacy practices of other sites. We encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, alterned, or destroyed. If you provide your credit card information, it is encrypted and secured. Our server is PCI DSS compliant. However, as no data transmission over the internet can be guaranteed as completely secure, we cannot ensure or warrant the security of any information transmitted to us and you do so at your own risk.

COOKIES

To enhance your experience with this site, many of the webpages use “cookies”. Cookies are text files placed on your computer’s browser to store your preferences. Cookies, by themselves, do not reveal your e-mail address or other personally-identifiable information unless you choose to provide this information by, for example, registering on this site. However, once you choose
to furnish the site with personally-identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on this site. For example, cookies may be used to personalize your experience on our webpage (e.g. to recognize you by name when you return to this site) or save your password in password-protected areas, if applicable.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority in your province or state of residence and you have given your consent to allow any of your minor dependants.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If material changes to this policy are made, you will be notified here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it. In the event of our store being acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you. In the event of a change of ownership, you will be notified.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have collected about you, register a complaint, or simply want more information, send a request to info@alcornhair.com.